AMC top exhibitor, after a year of ‘fevered M&A activity’

Box Office Pro releases annual survey of the top 50 exhibitors in the domestic market. It might not have been a record year, but few will complain that 2019 finished as the second-highest-grossing year on record at the domestic box office. The North American market—constituting all screens in the United States, Canada, and associated territories—brought in $11.4 billion in a dramatic year marked by M&A across the distribution and exhibition landscapes. Disney’s acquisition of 20th Century Fox was completed in the year’s first quarter, helping catapult the studio to a historic $4.3…

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iPad on shop counter. Photo by Nathan Dumlao on Unsplash

World retail report examines sustainability, tech and consumer fears

Every year, retailers look for new ways to increase customer engagement and efficiency throughout the shopping experience. Fast and reliable shipping, an efficient checkout process, and an overall-enjoyable shopping experience are no longer nice-to-haves for retailers – they are obligations to the customer. Customer expectations increase every year thanks to “liquidation of demand” (essentially, the expectation that all companies offer a similar level of technology in their consumer experience – such as Uber’s real-time, to-the-minute location tracking or Starbucks’ ability to remember and prepare your usual order in advance of…

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Photo by Louis Hansel on Unsplash

UK catering industry report finds sustainability key to future prosperity

Some 83% of consumers expect hospitality brands to engage on some aspects of sustainability. Consumers are demanding  more engagement on sustainability from hospitality operators, according to CGA and UKHospitality’s latest Future Shock report. The new report includes data from a major survey of environmental and ethical issues across restaurants, pubs, bars and hotels. It found that 83.1% of people now expect hospitality brands to “engage on at least some aspects of sustainability”. The leading consumer concern was the  ethical sourcing of food and drink, with 64.6% of respondents now expecting to see this…

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